Privacy Policy

Effective Date: April 17, 2026

ProfitBrainAI ("we," "us," or "our") is an AI agency that provides artificial intelligence-powered solutions, marketing services, automation, and related consulting to businesses and individuals. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information, with a specific focus on our use of Short Message Service (SMS) / text messaging. By using our website, services, or opting in to receive SMS messages from us, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and business details you provide when contacting us, signing up for services, or filling out forms.

Mobile Phone Numbers: When you explicitly opt in to receive SMS/text messages (for example, via a web form, consultation booking, or other consent mechanism).

Usage and Interaction Data: Information about how you interact with our AI tools, website, emails, and SMS messages (such as message delivery status, open rates, or responses).

AI Service Data: Inputs, prompts, outputs, and usage data from our AI-powered services (this may include anonymized or aggregated data for improving our models).

We do not require a phone number for general website use unless you choose to provide one for SMS communications.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our AI services, marketing automation, and client support.

To communicate with you via email, phone, or other channels regarding your inquiries, bookings, or account.

For SMS/Text Messaging: When you opt in, we may send you transactional, informational, or marketing messages related to our AI agency services. Examples include appointment reminders, service updates, AI-generated insights, promotions, or customer support notifications.

To personalize your experience and deliver relevant AI-driven content or recommendations.

For internal analytics, service improvement, and legal compliance.

Message frequency may vary. Message and data rates may apply.

3. SMS / Text Messaging Consent and Practices

We only send SMS messages to individuals who have provided explicit consent (opt-in). Consent is obtained through clear methods such as:

Checking a non-pre-selected checkbox on web forms (e.g., “I agree to receive SMS updates from ProfitBrainAI”).

Other affirmative actions like replying to a prompt or verbal confirmation followed by written follow-up.

Important SMS Disclosures:

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.

For help, reply HELP.

After opting out, you will receive one confirmation message confirming that you have been unsubscribed. You may continue to receive non-SMS communications unless you opt out separately.

We honor all opt-out requests promptly.

4. Sharing and Disclosure of Information

We do not sell your personal information.

Specifically for mobile information and SMS consent:

No mobile information (including phone numbers or opt-in consent data) will be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information with trusted service providers (such as our SMS platform provider, hosting services, or payment processors) solely to facilitate the delivery of our services, including sending SMS messages on our behalf. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

We may disclose information if required by law, to protect our rights, or in connection with a business transfer (e.g., merger or acquisition).

All categories of data sharing described elsewhere in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption for sensitive data and secure storage practices. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your information (including phone numbers and SMS consent records) only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements. SMS consent records are typically retained for at least four years to support compliance.

7. Your Rights and Choices

You may:

Request access to, correction, or deletion of your personal information (subject to legal limitations).

Opt out of SMS at any time (see Section 3).

Withdraw consent for other communications where applicable.

To exercise these rights, contact us using the details below. Residents of certain regions (e.g., California under CCPA or EU under GDPR) may have additional rights — we will respond in accordance with applicable law.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

ProfitBrainAI
[Your Business Address]
[Your Email Address]
[Your Phone Number]

By opting into our SMS program, you confirm that you have read and agree to this Privacy Policy.